Legal

Terms of Service

Last updated 2 September 2026. These terms are the agreement between you and Wilder Capital LLC, which operates Cutline. By buying a plan or signing in to the portal, you agree to them. If you do not, do not use Cutline.

1. What Cutline is

Cutline is a hosted service that connects to your streaming and video accounts, downloads footage you point it at, uses automated analysis to find clip-worthy moments, cuts and captions them, and — where you turn it on — posts the results to destinations you have connected. It includes the marketing site at cutline.co, the portal at portal.cutline.co, the onboarding flow, the project viewer and the analytics dashboard.

2. Who can use it

You must be at least 16 years old to use Cutline and at least 18 to buy a plan. If you are agreeing to these terms for a company or another person, you confirm you are authorised to bind them, and “you” means both you and them.

3. Accounts and workspaces

You are responsible for your account and for everything done through it. Keep your password or passkey to yourself, and tell us at hello@cutline.co if you think someone else has got into your account.

If you invite members to your workspace, they act on your account: they can see and act on your projects, your footage and your clips, and their actions spend your tokens. You are responsible for what your members do. Remove a member from the portal when they should no longer have access.

4. The beta

Cutline is in beta. That is not a disclaimer we are hiding in the small print — it is the actual state of the product. Features will change, some will be removed, things will break, and clip quality will vary while the pipeline improves. We will not pretend otherwise.

If you bought a beta seat, the rate you paid stays your rate for as long as you keep the subscription running without interruption. Cancel it and the beta rate is gone — rejoining is at whatever the price is then.

5. Plans, tokens and billing

Cutline is a monthly subscription billed through Stripe. Your plan comes with a monthly allotment of tokens, which is what the work costs. Actions are priced by what they cost us to run:

Auto Clip is priced by footage hour because that is what drives its cost: a nine-hour stream costs roughly twice a four-and-a-half-hour one. Where the source length genuinely cannot be determined before the run, we charge a standard 850 tokens for it.

Your allotment resets on each monthly renewal and does not roll over. Unused tokens are not refundable and have no cash value. We may change plan prices, allotments or action costs; we will give you at least 30 days' notice by email before a change affects a plan you are already on, and beta seats keep their locked rate as described in section 4.

Taxes are your responsibility where they apply. If a payment fails we may pause your access until it clears.

6. Cancelling and refunds

Where consumer law in your country gives you a cancellation or refund right that is stronger than this, that law wins and nothing here removes it.

7. Your content

Your footage, your clips, your captions, your channel: all yours. We claim no ownership of anything you bring to Cutline or anything Cutline produces from it.

To run the service you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transcode, transcribe, analyse, cut, caption and transmit your content — including sending parts of it to the AI and infrastructure providers listed in our Privacy Policy — and to publish clips to destinations you have connected. That licence exists purely so we can do the work you asked for, and it ends when we delete your content.

We do not sell your content, license it to anyone else, use it in marketing without asking you, or feed it into training data for our own general-purpose models. Feedback you leave on clips is used to improve clipping, in the way section 5 of the Privacy Policy describes.

8. Rights you must actually have

You confirm that for everything you put through Cutline you own it or have permission to use it — including music, game footage, guest appearances, co-hosts, third-party clips and anything else in the frame. You confirm that clipping it, editing it and posting it does not break anyone's copyright, trademark, privacy or publicity rights, and does not break the terms of the platform it came from.

This matters most for clippers. If you are clipping someone else's stream, having their permission is your responsibility, not ours.

9. Connected platforms and posting

Connecting a YouTube, Twitch, Kick, TikTok or Instagram account authorises Cutline to act on that account within the scopes you granted — reading streams, VODs and analytics, and uploading clips where you enabled it.

Anything Cutline posts is posted as you and counts as yours. If you switch on auto-posting, you are authorising uploads without a further confirmation each time, and you remain responsible for what lands on your channel. Review your auto-posting settings before you turn them on.

Your use of each platform stays subject to that platform's own terms. Those platforms can change their APIs, rate limits or policies at any time, and if one does something that breaks a Cutline feature we will fix what we can and tell you what we cannot.

10. Acceptable use

Do not use Cutline to:

• process content you do not have the rights to, or content that infringes anyone else's rights;
• create or distribute content that is illegal, sexually exploitative of minors, harassing, or designed to deceive people about who is speaking;
• impersonate someone, or post clips in a way designed to mislead about their source;
• break the terms of any platform you connect, or evade a platform's rate limits, bans or moderation;
• probe, scan, overload or interfere with our systems, or attempt to reach data belonging to another customer;
• scrape, reverse-engineer or resell the service, or call our APIs outside the product;
• share your account with people who should be workspace members instead.

Security research is welcome and is not a breach of this section, as long as you report what you find to hello@cutline.co, do not access anyone else's data, and do not degrade the service for others.

11. What we do and don't promise about clips

Cutline's clip selection is automated and probabilistic. It will sometimes miss the best moment, cut in the wrong place, transcribe a word wrong, or find nothing worth clipping in a stream you thought was full of moments. Captions and titles are machine-generated and can be wrong.

Check clips before you publish them. We do not warrant that any clip will perform, go viral, be accurate, or be suitable for any particular use, and we are not responsible for the consequences of publishing one — that decision, automated or not, is yours.

We also make no promise about results. Our marketing talks about growing viewership and revenue, because that is what Cutline is for — but we cannot and do not guarantee any particular outcome, any level of views, followers, watch time or income, or that clipping will grow your channel at all. What you get out of it depends on your content, your audience, your posting, and a great deal we do not control. Any figures, examples or customer results we show are what those people achieved, not what you should expect.

12. Availability

We aim to keep Cutline up and working, but we do not offer a service level agreement or an uptime guarantee. We may take the service down for maintenance, change or remove features, and impose reasonable limits on usage to keep the platform stable. Long-running jobs can fail; where a run fails through our fault we will refund the tokens it consumed.

Neither of us is liable for a failure to perform caused by something outside our reasonable control. For Cutline that is a real and specific list rather than boilerplate: the platforms we read from and post to, and the hosting, storage, database, transcription and AI providers named in our Privacy Policy, are all third parties who can change their terms, rate limits or APIs, or go down, without asking us. When one of them breaks something, we will fix what we can and tell you plainly what we cannot.

13. Our intellectual property

The Cutline software, sites, designs, prompts, pipeline, models, brand and name belong to Wilder Capital LLC. These terms give you a limited, non-exclusive, non-transferable right to use the service while your subscription is active, and nothing more. Do not copy, modify, decompile or create derivative works from it.

If you send us feedback or a feature idea, we can use it freely and without owing you anything for it.

14. Suspension and termination

You can stop using Cutline at any time and cancel from the portal. You can ask us to delete your account and data by emailing us — see the Privacy Policy.

We may suspend or close your account if you break these terms, if your payment fails and stays unpaid, if a platform requires it, or if your use puts our service or another customer at risk. Except where a serious breach makes it impossible, we will tell you why and give you a chance to fix it. If we close your account without cause, we will refund the unused part of your current billing period.

On termination your right to use the service ends. Sections 7, 8, 13, and 15 to 20 survive it.

15. Disclaimer

Cutline is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or that clips will meet your expectations.

16. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost views, lost followers, lost data or lost opportunities, even if warned they were possible.

Our total liability to you for all claims arising out of or relating to Cutline is capped at the greater of the amount you paid us in the twelve months before the claim, or USD 100.

Nothing in these terms excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded. If your local consumer law gives you rights these limits cannot touch, those rights stand.

17. Indemnity

You will defend and indemnify Wilder Capital LLC against claims, damages and reasonable legal costs arising from your content, from your breach of section 8 or section 10, or from clips published from your account.

18. Changes to these terms

We may update these terms. The date at the top will move, and for material changes we will email you at least 30 days before they take effect. If you do not accept a change, cancel before it takes effect; continuing to use Cutline after that means you accept it.

19. Governing law and disputes

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules, and the state and federal courts located in Houston, Texas have exclusive jurisdiction — except that if you are a consumer, you keep the right to bring proceedings in the courts of the country you live in, and the mandatory consumer protections of that country still apply to you.

Before filing anything, email hello@cutline.co. Almost everything is faster to fix that way.

Any claim arising out of Cutline has to be brought within one year of the thing you are complaining about, or it is waived. That is not a trap: it means disputes get raised while both of us still have the logs, the billing records and the memory to sort them out properly.

20. General

These terms and the Privacy Policy are the whole agreement between us about Cutline. If a court finds any part unenforceable, the rest stays in force. Our not enforcing something once does not waive it. You may not transfer these terms without our written consent; we may transfer them to a successor if Cutline is sold or reorganised. Nothing here creates a partnership, agency or employment relationship.

21. Contact